• We only accept payment by credit card for orders from overseas.
• Bank transfer is available only to customers with a Japanese bank account.
• We accept the following credit cards: Visa, Mastercard, American Express, and JCB.
• To download your receipt, please click the link included in the dispatch notice email, which will be sent once your order has been shipped.

• You will receive an order confirmation email after completing your purchase.
• Orders paid by 15:00 JST on weekdays or 13:30 JST on weekends and Japanese public holidays will be shipped the same day. Orders paid after these times will be shipped the following day.
• Shipping and delivery may be delayed due to holiday periods, natural disasters, severe weather, high order volumes, additional order verification, or other logistical issues.
• You will receive a shipping confirmation email once your order has been shipped.
• Orders placed separately cannot be combined for shipping.

Shipping Within Japan

Yamato Transport’s lower-cost Nekopos service is available for this product.

Shipping: ¥250

• Your order will be delivered to your mailbox or parcel box.
• Nekopos shipments are not covered for loss or damage.
• Delivery usually takes one to two days after dispatch, though some areas may take longer.
• Tracking is available.
• Delivery dates and times cannot be specified.

If your order exceeds the Nekopos size limit due to the inclusion of other products, it will be shipped by Yamato Transport.

Shipping: ¥500 / ¥950 to Okinawa

International Shipping

• Orders to North America, Oceania, and Europe are shipped via DHL. Orders to Asia, the Middle East, Central and South America, and Africa are shipped via EMS (Express Mail Service). We are currently unable to ship to Russia due to Japanese postal restrictions.
• Shipping fees and delivery times vary depending on the destination and the size and weight of your order. To check the exact shipping fee, add your desired items to your cart and enter your shipping address.